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Privacy Policy

Last updated: 1 September 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.crocofficial.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and digital wallet payments such as Apple Pay and Google Pay, processed by Stripe), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you, including by email and, where you have given express consent, by text message;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Email and Text Message Marketing

If you subscribe to our email or SMS marketing, we use your email address and mobile number to send you promotions, product news, cart reminders and order updates. SMS consent is separate from email consent, is never a condition of purchase, and you may opt out at any time by replying STOP to any message. Message and data rates may apply and message frequency varies.

We use Klaviyo as our email and SMS marketing platform; your contact details and engagement history are stored there for this purpose. You can unsubscribe from email at any time using the link in the footer of any message.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. These include:

  • Stripe, which processes payments on our behalf;
  • Klaviyo, which powers our email and text message communications;
  • Shipping and fulfilment partners, including our carriers, to deliver your order;
  • Google, including Google Analytics, which helps us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Some of this sharing — in particular sharing with advertising partners for targeted advertising — may be considered a "sale", "sharing", or "targeted advertising" under certain U.S. state privacy laws. You can opt out at any time: see Privacy & Personal Information.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a California resident, you have the right to know what personal information we collect, use and disclose; to request access to that information; to request its deletion or correction; and to not be discriminated against for exercising these rights. Some of our sharing with advertising partners may be considered a "sale" or "sharing" under California law — you can opt out at any time; see Privacy & Personal Information. To exercise any of these rights, contact us using the details below.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

Purchase of professional tools is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Info@Crocofficial.com, or by mail at:

CROC Official 993 Bayberry Cove St Henderson, NV 89002 United States